Advantages:

• Clarifies patient financial responsibilities and appointment procedures, reducing confusion.
• Manages payments effectively with clear billing and overdue payment guidelines.
• Reduces missed appointments by establishing cancellation and no-show policies.
• Simplifies administrative tasks and reduces staff burden with structured policies.
• Enhances accountability by defining patient responsibilities.
• Provides a documented basis for resolving payment and appointment disputes.

Disadvantages:

• Lack of a clear policy can lead to confusion over payment responsibilities and treatment costs.
• Higher risk of missed appointments and cancellations without defined procedures.
• Increased administrative workload and potential errors without a formal policy.
• Difficulties in managing overdue payments and billing disputes without documented procedures.
• Inconsistent handling of cancellations and no-shows without standardized policies.
• Potential for conflicts and dissatisfaction without clear payment and appointment guidelines.